This gives you, the consumer, more choices, giving you access to competing suppliers, their rates, or accessing a specific service you want, such as renewable energy. PA Power Switch is the official electricity shopping website of the Pennsylvania Public Utility Commission. PA Power Switch. The process is more efficient than filing paper documents and eliminates the need for delivery services, especially for time-sensitive filings. The PA Public Utility Commission manages an eFiling system to allow consumers, utilities and attorneys to conduct certain tasks electronically. The Frequently Asked Questions (FAQs) provided below highlight topics and specific questions that are often asked of the Illinois Department of Labor (IDOL). If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUC's Customer Protection Division. Before filing an informal complaint with the Public Utility Commission (PUC), contact your electric or telephone provider first and allow them to investigate your complaint. The Pennsylvania Public Utility Commission offers the PA Power Switch program where depending where you live, you may be able to save money by switching your electric supplier, the company that generates your electricity. The information provided in the FAQs is intended to enhance public access and understanding of IDOL laws, regulations and compliance information. Are you interested in shopping for electricity? PA Energy Ratings ranks companies based on multiple independent data sources, including: customer reviews, kilowatt-per-hour rates, Public Utility Commission complaint statistics, JD Power & Associates ratings and company standings with the Better Business Bureau.
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